--- title: Welcome to Simplified Antech™️ Billing --- ![language](https://web.antechdiagnostics.com/hubfs/Imported%20images/language.svg) English [English](https://www.antechdiagnostics.com/) [French](https://www.antechdiagnostics.com/fr/) [![Antech\_logo\_primary\_heritage\_rgb\_crop](https://web.antechdiagnostics.com/hs-fs/hubfs/Antech_logo_primary_heritage_rgb_crop.png?width=1411&height=316&name=Antech_logo_primary_heritage_rgb_crop.png "Antech_logo_primary_heritage_rgb_crop")](http://www.antechdiagnostics.com) [Reference Lab](https://www.antechdiagnostics.com/reference-lab/) [Reference Lab Diagnostics](https://www.antechdiagnostics.com/reference-lab/diagnostics/) [KeyScreen™ GI Parasite PCR](https://www.antechdiagnostics.com/reference-lab/diagnostics/keyscreen-gi-parasite-pcr/) [Accuplex™](https://www.antechdiagnostics.com/reference-lab/diagnostics/accuplex/) [Canine Cancer Diagnostics](https://www.antechdiagnostics.com/reference-lab/diagnostics/canine-cancer-detection/) [Advanced 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[SoundSafe™](https://www.antechdiagnostics.com/antech-product/soundsafe/) [ViA™](https://www.viainfosys.com/) Resources [Online Payments](https://www.antechdiagnostics.com/imaging-equipment/online-payments/) [Request Demo](https://www.antechdiagnostics.com/imaging-equipment/request-demo/) [eShop](https://shop.soundvet.com/?__hstc=86062023.c81310018152504b306566547ac3cb27.1755284206024.1761012997119.1761021968093.9&__hssc=86062023.1.1761021968093&__hsfp=1365387419) [Careers](https://vca.wd1.myworkdayjobs.com/AntechCareers) [International Dealers](https://www.antechdiagnostics.com/international-dealers/) Education [Academy of Veterinary Imaging](https://academy.soundvet.com/?__hstc=86062023.c81310018152504b306566547ac3cb27.1755284206024.1761012997119.1761021968093.9&__hssc=86062023.1.1761021968093&__hsfp=1365387419) [Virtual Education](https://www.antechdiagnostics.com/imaging-equipment/virtual-education/) [Scan IQ™](https://www.antechdiagnostics.com/antech-product/scan-iq/) [Equipment 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![close](https://web.antechdiagnostics.com/hubfs/Imported%20images/close.svg) [Contact](https://www.antechdiagnostics.com/contact-us/) Reference Lab Main Menu Reference Lab Diagnostics Reference Lab Diagnostics [KeyScreen™ GI Parasite PCR, Add-on](https://www.antechdiagnostics.com/test/keyscreen-gi-parasite-pcr-add-on-2/) [Accuplex](https://www.antechdiagnostics.com/reference-lab/diagnostics/accuplex/) [Canine Cancer Detection](https://www.antechdiagnostics.com/reference-lab/diagnostics/canine-cancer-detection/) [Advanced Vector-Borne Disease Screening](https://www.antechdiagnostics.com/reference-lab/diagnostics/advanced-vector-borne-disease-screening/) [Core Diagnostics](https://www.antechdiagnostics.com/reference-lab/diagnostics/core-diagnostics/) [Pathology](https://www.antechdiagnostics.com/reference-lab/diagnostics/pathology/) [Microbiology](https://www.antechdiagnostics.com/reference-lab/microbiology/) [Equine Diagnostics](https://www.antechdiagnostics.com/reference-lab/diagnostics/equine-diagnostics/) Allercept™ Diagnostics Allercept™ - [Allercept™ Testing](https://www.antechdiagnostics.com/antech-product/allercept-testing/) - [Allercept™ Therapy Shots](https://www.antechdiagnostics.com/antech-product/allercept-therapy-shots/) - [Allercept™ Therapy Drops](https://www.antechdiagnostics.com/antech-product/allercept-therapy-drops/) [HealthTracks](https://www.antechdiagnostics.com/reference-lab/healthtracks/) Reference Lab HealthTracks Resources Reference Lab Resources [For Pet Owners](https://www.antechdiagnostics.com/reference-lab/resources/for-pet-owners/) [New Veterinary Practice](https://www.antechdiagnostics.com/reference-lab/resources/new-veterinary-practice/) Test Guide Reference Lab Test Guide [Canada](https://www.antechdiagnostics.com/test-guide/?country=canada) [United States](https://www.antechdiagnostics.com/test-guide/?country=united-states) In-House Diagnostics Main Menu In-House Diagnostics In-House Lab Analyzers In-House Diagnostics In-House Lab Analyzers [Element AIM](https://www.antechdiagnostics.com/antech-product/element-aim/) [Nu.Q](https://www.antechdiagnostics.com/antech-product/nu-q/) [trūRapid Heartworm](https://www.antechdiagnostics.com/antech-product/trurapid-heartworm/) [trūRapidHW/Lyme Test](https://www.antechdiagnostics.com/antech-product/trurapidhw-lyme-test/) [trūRapid FIV/FeLV Test](https://www.antechdiagnostics.com/antech-product/trurapid-fiv-felv-test/) [element DC5X](https://www.antechdiagnostics.com/antech-product/element-dc5x/) [Element DCX](https://www.antechdiagnostics.com/antech-product/element-dcx/) [Element HT5](https://www.antechdiagnostics.com/antech-product/element-ht5-2/) [Element HT5+](https://www.antechdiagnostics.com/antech-product/element-ht5/) [Element COAG+](https://www.antechdiagnostics.com/antech-product/element-coag/) [Element POC](https://www.antechdiagnostics.com/antech-product/element-poc/) [Element i+](https://www.antechdiagnostics.com/antech-product/element-i/) [HeskaView Telecytology](https://www.antechdiagnostics.com/antech-product/heskaview-telecytology/) [HeskaView Connect](https://www.antechdiagnostics.com/antech-product/heskaview-connect/) Allergy In-House Diagnostics Allergy [Allercept Therapy Shots](https://www.antechdiagnostics.com/antech-product/allercept-therapy-shots/) [Allercept Therapy Drops](https://www.antechdiagnostics.com/antech-product/allercept-therapy-drops/) [Allercept Testing](https://www.antechdiagnostics.com/antech-product/allercept-testing/) [Veterinary Diagnostic Lab](https://www.antechdiagnostics.com/antech-product/veterinary-diagnostic-lab/) IV Pump & Other In-House Diagnostics IV Pump & Other [IV Pump](https://www.antechdiagnostics.com/antech-product/iv-pump/) [Supplements](https://www.antechdiagnostics.com/antech-product/supplements/) [In-House Diagnostics Support](https://www.antechdiagnostics.com/in-house-diagnostics/support/) In-House Diagnostics In-House Diagnostics Support Imaging Services Main Menu Imaging Services [Consulting Services](https://www.antechdiagnostics.com/imaging-services/consulting-imaging-services/) Imaging Services Consulting Services RapidRead Imaging Services RapidRead [RapidRead Findings](https://www.antechdiagnostics.com/imaging-services/rapidread/rapidread-findings/) [RapidRead FAQ](https://www.antechdiagnostics.com/imaging-services/rapidread/rapidread-faq/) [RapidRead Resources](https://www.antechdiagnostics.com/imaging-services/rapidread/rapidread-resources/) [RapidRead Activation Form](https://www.antechdiagnostics.com/imaging-services/rapidread/rapidread-activation-form/) PennHIP Imaging Services PennHIP [What is PennHIP](https://www.antechdiagnostics.com/imaging-services/pennhip/what-is-pennhip/) [PennHIP FAQ](https://www.antechdiagnostics.com/imaging-services/pennhip/pennhip-faq/) [Measuring Hip Joint Laxity](https://www.antechdiagnostics.com/imaging-services/pennhip/measuring-hip-joint-laxity/) [Online Training](https://www.antechdiagnostics.com/imaging-services/pennhip/online-training/) [Locate a PennHIP Veterinarian](https://www.antechdiagnostics.com/imaging-services/pennhip/locate-a-pennhip-veterinarian/) Education Imaging Services Education [Academic Cooperative](https://www.antechdiagnostics.com/imaging-services/academic-cooperative/) [Clinical Courses](https://www.antechdiagnostics.com/imaging-services/clinical-courses/) [Academy](http://antechimagingacademy.com/) [Imaging Services Support](https://www.antechdiagnostics.com/imaging-services/support/) Imaging Services Imaging Services Support [Register](https://www.antechdiagnostics.com/imaging-services/register/) Imaging Services Register [Account Login](https://www.antechdiagnostics.com/imaging-services/#account-login) Imaging Services Account Login Imaging Equipment Main Menu Imaging Equipment Ultrasound Imaging Equipment Ultrasound [Portable](https://www.antechdiagnostics.com/imaging-equipment/ultrasound/portable/) [Console](https://www.antechdiagnostics.com/imaging-equipment/ultrasound/console/) [Handheld](https://www.antechdiagnostics.com/imaging-equipment/ultrasound/handheld/) Digital Radiography Imaging Equipment Digital Radiography [Mobile DR](https://www.antechdiagnostics.com/imaging-equipment/digital-radiography/mobile-dr/) [Fixed DR](https://www.antechdiagnostics.com/imaging-equipment/digital-radiography/fixed-dr/) [Dental](https://www.antechdiagnostics.com/imaging-equipment/digital-radiography/dental/) Laser Therapy Imaging Equipment Laser Therapy [Regenerative](https://www.antechdiagnostics.com/imaging-equipment/laser-therapy/regenerative/) [Therapeutic](https://www.antechdiagnostics.com/imaging-equipment/laser-therapy/therapeutic/) CT Imaging Equipment CT [Mobile](https://www.antechdiagnostics.com/imaging-equipment/ct/mobile/) [Fixed](https://www.antechdiagnostics.com/imaging-equipment/ct/fixed/) [C-Arm](https://www.antechdiagnostics.com/antech-product/c-arm/) Imaging Equipment C-Arm [ECG](https://www.antechdiagnostics.com/antech-product/ecg-2/) Imaging Equipment ECG Software Imaging Equipment Software [SmartPACS](https://www.antechdiagnostics.com/antech-product/smartpacs/) [SoundSafe](https://www.antechdiagnostics.com/antech-product/soundsafe/) [ViA](https://www.viainfosys.com/) Resources Imaging Equipment Resources [Online Payments](https://www.antechdiagnostics.com/imaging-equipment/online-payments/) [Request Demo](https://www.antechdiagnostics.com/imaging-equipment/request-demo/) [eShop](https://www.antechdiagnostics.com/imaging-equipment/eshop/) [Careers](https://vca.wd1.myworkdayjobs.com/AntechCareers) [International Dealers](https://www.antechdiagnostics.com/international-dealers/) Education Imaging Equipment Education [Antech Sound Academy](https://academy.soundvet.com/) [Virtual Education](https://www.antechdiagnostics.com/virtual-education/) [Scan IQ](https://www.antechdiagnostics.com/antech-product/scan-iq/) [Equipment Knowledge Center](https://www.antechdiagnostics.com/imaging-equipment/equipment-knowledge-center/) [Media](https://www.antechdiagnostics.com/media-hub/) Main Menu Media About Main Menu About [About Us](https://www.antechdiagnostics.com/about-us/) About About Us Careers About Careers [Health and Wellness](https://careers.antechdiagnostics.com/us/en/health-and-wellness-benefits) # Welcome to Simplified Antech™ Billing # Learn About our Updated Billing Practices At Antech™, we are continuously finding ways to improve and simplify how we serve you. As part of this commitment, we are excited to announce upcoming enhancements – effective May 1, 2026 - to our billing process that are designed to streamline your billing process. [New Benefits for You](https://web.antechdiagnostics.com/simplified-antech-billing?hsLang=en#new-benefits-for-you) [Antech E-Bill Express (U.S. Only)](https://web.antechdiagnostics.com/simplified-antech-billing?hsLang=en#antech-ebill-express) [Billing Support](https://web.antechdiagnostics.com/simplified-antech-billing?hsLang=en#billing-support) [Frequently Asked Questions](https://web.antechdiagnostics.com/simplified-antech-billing?hsLang=en#frequently-asked-questions) [Unified Finance Charge Policy](https://web.antechdiagnostics.com/simplified-antech-billing?hsLang=en#unified-finance-charge-policy) [New Invoices and Statements](https://web.antechdiagnostics.com/simplified-antech-billing?hsLang=en#new-invoice-and-statement-layouts) ## New Benefits for You ![Antech\_icon\_software\_positive\_rgb](https://web.antechdiagnostics.com/hs-fs/hubfs/Antech_icon_software_positive_rgb.png?width=1250&height=1250&name=Antech_icon_software_positive_rgb.png) One Billing Account Number One Billing Account Number that serves as a single account identifier for all your Antech billing needs, replacing multiple legacy billing account numbers tied to individual lines of business.    ![Antech\_icon\_bill pay\_positive\_rgb](https://web.antechdiagnostics.com/hs-fs/hubfs/Antech_icon_bill%20pay_positive_rgb.png?width=1250&height=1250&name=Antech_icon_bill%20pay_positive_rgb.png) Consistent Invoice Templates Each line of business (In-House Diagnostics, Reference Laboratories, Sound and Antech Imaging Services) will continue to invoice at the same frequency you’re used to, with a new optimized and consistent look. ![Antech\_icon\_horse\_positive\_rgb 1](https://web.antechdiagnostics.com/hs-fs/hubfs/antech-site-assets-2025/Antech_icon_horse_positive_rgb%201.png?width=140&height=140&name=Antech_icon_horse_positive_rgb%201.png) Integrated Monthly Statement A single, consolidated monthly statement will provide a clear summary of all open balances in one place. ![Antech\_icon\_price-security\_positive\_rgb](https://web.antechdiagnostics.com/hs-fs/hubfs/Antech_icon_price-security_positive_rgb.png?width=1250&height=1250&name=Antech_icon_price-security_positive_rgb.png) Unified Finance Charge Policy A standardized finance charge policy, ensuring fairness and transparency. ![Antech\_icon\_customer-service\_positive\_rgb](https://web.antechdiagnostics.com/hs-fs/hubfs/Antech_icon_customer-service_positive_rgb.png?width=1250&height=1250&name=Antech_icon_customer-service_positive_rgb.png) Centralized Support One dedicated billing support phone number and email address, making getting in touch easier. ![image (10)](https://web.antechdiagnostics.com/hs-fs/hubfs/image%20(10).png?width=1250&height=1250&name=image%20(10).png) Simplified Remittance A single, central lockbox/remit to address for payments for all lines of business. ## Billing Support Should you have any questions or require assistance, please do not hesitate to contact our newly centralized billing support team:   ![Antech\_icon\_customer-service\_positive\_rgb](https://web.antechdiagnostics.com/hs-fs/hubfs/Antech_icon_customer-service_positive_rgb.png?width=1250&height=1250&name=Antech_icon_customer-service_positive_rgb.png) Unified Phone Number For U.S customers, call 800-872-1001, Option 1 For Canada customers, call 800-341-3440, Option 1 ![Antech\_icon\_software\_positive\_rgb](https://web.antechdiagnostics.com/hs-fs/hubfs/Antech_icon_software_positive_rgb.png?width=1250&height=1250&name=Antech_icon_software_positive_rgb.png) Unified Email Address [billing.na@antechdx.com](mailto:billing.na@antechdx.com) Click to download our billing guide below for summarized contact information and ways to pay: [Download U.S. Billing Guide](https://view-su2.highspot.com/viewer/1c94189df5b52e9df0fc13a85f075993) [Download Canada Billing Guide](https://view-su2.highspot.com/viewer/266b0fbe2341d7b5e2384ed6fd950914) ## Unified Finance Charge Policy - When choosing to pay your bill with a credit card, you will see a nominal surcharge in adherence to your local regulations\*. No profit will be made by Antech. Customers can avoid credit card fees by switching to alternative methods of payment with zero fees, including Electronic Funds Transfer (EFT), Automated Clearing House (ACH), debit card or check. Please see exemptions by states below. This is not applicable to customers in Canada. - A late fee of 1.5% per month may be applied to balances that remain unpaid after the invoice due date, beginning on the customer’s next statement date, unless otherwise prohibited by applicable law. \*Several states are EXEMPT from surcharges and will not be charged this fee: If your card is associated with CA, CT, ME, MA, NY or Puerto Rico you will not be charged. Exemptions to our billing policies may vary to reflect changes to applicable laws. ## Antech E-Bill Express\* \*Eligible for customers in the U.S.  Beginning May 1, 2026, all U.S. customers will be able to enroll in Antech E-Bill Express using your new Billing Account Number. The Antech E-Bill Express Portal is designed to make managing your billing faster, easier, and more secure. Through the Portal, you can:   - View and download invoices - Receive automatic email notifications when new statements are ready - Update payment information at any time - Sign up for automatic payments to save time and avoid any service interruptions - Multiple clinic locations? Connect your accounts (if applicable) - Reduce paper waste and stay organized with digital access - Pay your Antech invoices across In-House Diagnostics, Sound, Antech Imaging Services and Reference Laboratories, all in one place Already enrolled? Existing Antech E-Bill Express users will benefit from an enhanced platform experience starting on May, 1, 2026 that unifies billing across In-House Diagnostics, Sound™, Antech Imaging Services, and Reference Laboratories. Your account will be automatically updated with your new Billing Account Number. You will receive an email confirmation when this change has occurred. [Sign-up for Antech E-Bill Express Today](https://www.e-billexpress.com/ebpp/AntechSDxBP/Login/Index) ### Watch the video below to learn how to set-up and manage your Antech E-Bill Express account: ## Frequently Asked Questions When are these changes being implemented? Starting  May 1, 2026, customers will begin receiving standardized invoices for all lines of business – In-House Diagnostics,  Sound,  Antech Imaging Services and Reference Laboratories – accompanied by a single, consolidated monthly statement.  Does my new Billing Account Number replace my existing Billing Account Number(s)? Yes. Your new Billing Account Number is your unified identifier for all your Antech billing needs. Starting May 1, 2026, this is the Account Number that will appear on each of your Antech invoices, as well as your itemized statement. What if I don't know my new Billing Account Number? Your new Billing Account Number will be clearly listed on all future invoices and statements. Our Customer Support team can also help. All billing inquiries should be directed via email to [billing.na@antechdx.com](mailto:arbilling.na@antechdx.com) or via phone 800-872-1001, Option 1 (U.S.) and 800-341-3440, Option 1 (Canada). Will my billing schedule change? No. Billing cadence will remain as is for every line of business. Who should I reach out to with any questions? All billing inquiries should be directed via email to [billing.na@antechdx.com](mailto:billing.na@antechdx.com) or via phone 800-872-1001, Option 1 (U.S.) and 800-341-3440, Option 1 (Canada). Since Heska E-Bill and Sound Billing are being retired, how should I pay my bill? - Please note that Heska E-Bill and Sound Billing will be retired as of May 1, 2026. - To ensure uninterrupted service and continued ease of payment, **customers currently using these platforms will need to enroll in Antech E-Bill Express** starting on May 1, 2026. The recently enhanced portal allows you to conveniently manage all your Antech payments in one secure location. This platform is only available for U.S. customers. - If you have any questions, please reach out via email to [billing.na@antechdx.com](mailto:billing.na@antechdx.com) or via phone 800-872-1001, Option 1 (U.S.) and 800-341-3440, Option 1 (Canada). Can I enroll in Antech E-Bill Express now? Antech E-Bill Express is only available for U.S. customers. Existing Reference Laboratory and Antech Imaging Services customers can enroll with their current Antech Account Number now. In doing so, your account will automatically update with your new Account Number on May 1, 2026. Please note that our updated platform experience will not go live until May 1, 2026. Sound and In-House Diagnostics customers will not be able to enroll in Antech E-Bill Express until May 1, 2026. For any questions, please reach out to [billing.na@antechdx.com](mailto:billing.na@antechdx.com) via email or via phone 800-872-1001, Option 1 (U.S.) and 800-341-3440, Option 1 (Canada). How can I apply credits to my Antech E-Bill Express Account? If you notice unused credits that should be applied to your billing, please email us at [billing.na@antechdx.com](mailto:billing.na@antechdx.com). Why can't I see accession details on my invoice? Invoices within Antech E-Bill Express will not display accession details and patient names. These details will appear on invoices that are emailed or mailed via USPS. Reference laboratory customers can also access these details through their invoices on both HealthTracks and Antech Online. ## New Invoice and Statement Layouts **Your monthly invoices and statements may look different.** - Consistent Invoice Template: While each line of business will continue to invoice at the same frequency as we do today, customers will experience a standardized, Antech-branded look and feel across each line of business. - Integrated Monthly Statement: A single, consolidated monthly statement will provide customers with a clear summary of all open balances across every line of business. The images and downloads below are examples only and do not reflect any actual monthly charges. [Download Invoice Example](https://web.antechdiagnostics.com/hubfs/Example%20Invoice_April%202026%20(1).pdf?hsLang=en) ![Invoice Example\_April 2026](https://web.antechdiagnostics.com/hubfs/Invoice%20Example_April%202026.png "Invoice Example_April 2026") [Download Statement Example](https://web.antechdiagnostics.com/hubfs/Example%20Statement_April%202026%20(1).pdf?hsLang=en) ![Statement Example\_April 2026](https://web.antechdiagnostics.com/hubfs/Statement%20Example_April%202026.png "Statement Example_April 2026") [![Antech\_Better\_A\_lockup\_WHITE](https://web.antechdiagnostics.com/hs-fs/hubfs/antech-diagnostics-s2/logos/Antech_Better_A_lockup_WHITE.png?width=180&height=46&name=Antech_Better_A_lockup_WHITE.png "Antech_Better_A_lockup_WHITE")](http://www.antechdiagnostics.com) [Privacy Policy](https://www.mars.com/privacy) | [Terms of Use](https://www.antechdiagnostics.com/in-house-diagnostics/support/terms-of-use/) Copyright 2026 Antech. All Rights Reserved. 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